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Adobe Elements 12 Audio upload glitch Windows 10

New Here ,
Nov 11, 2019 Nov 11, 2019

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1. I am uploading trail camera video clips with MP4 formats. The audio is mono.


I have used the same trail camera for several years and the same adobe Elements 12.  In September the load laptop Running Windows 7 was stolen so now i have a Dell Latitude i7 7th gen running windows 10. since installing Elements 12 and Quicktime 7 on the new computer i am getting audio glitches in either 2 or 4 second intervals. I have tried several things with no luck. has anyone had this problem before and if so how might i go about fixing it.  


2. The video clips play with no flaws in Windows Movie maker, etc.  QuickTime would  give me the Error Code 2041 but i found that if i change the file extension from MP4 to M4V QuickTimes works as well to play the video clips. But when loading the clips in to e Elements you always hear a glitch/click  which may be quite or loud but it is always there.


Any hints or guesses will be much appreciated


Title edited and numbers added by Mod

Audio , Error or problem , Performance






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