ADOBE PHOTOSHOP ELEMENTS AND PREMIERE ELEMENTS 2022

[Jackie293789404mw1]

I purchased the software combo and have activated Adobe Photoshop.  Now I am trying to use Premiere Elements, but it appears it did not activate with Photoshop.  I only have one redemption code and one serial number.  The serial number works for Photoshop, but not for Premiere Elements.  When trying to use Premiere Elements, I have access to the the first 2 tools, but the Video Editor asks for activation.  Is this normal?  Do I need to purchase something to make the video editor work?

[Test Screen Name]

This is the Acrobat Online forum.

[Ann Bens]

Are you sure you bought both programs as it requires two serial numbers even if its a combo.

Post screenshot or link to the store?

[John T Smith]

Did you buy from Adobe, or another vendor?

If Adobe, ask support to check your account

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[Bill Sprague]

This has an odd feel!  Adobe has been selling only the 2023 version since October of 2022.  If this is a recent purchase, it came from a third party.  Who did you buy from and what did they say they were selling?