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Adobe Premier Elements 2022 - Freezes

New Here ,
Sep 15, 2022 Sep 15, 2022

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I upgraded to 2022 eariler this spring.   Had no issues until recently   There have been no hardware changes since the 2022 install.   Dell desktop - i7-9700 CPu 16 GB ram; Win10.   ISSUE - Rendering has slowed down;  reviewing video files will STOP in less than 2 min;  must then hit PLAY button to get it running again; cannot scroll thru video for editing as video is stopped where you left off.    THUS FAR - we have cleared cache; uninstalled and reinstalled 2022; and spend 1 hour on phone with DELL to insure its not a hardware problem.    

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Community Expert ,
Sep 15, 2022 Sep 15, 2022

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@kevinc84318345, you posted in the Photoshop Elements forum.  I have moved your post to the Premiere Elements forum where you are more likely to get some help.

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Thanks ... first time using the forum

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Community Expert ,
Sep 15, 2022 Sep 15, 2022

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What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Sep 16, 2022 Sep 16, 2022

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SSD 500 GB,    347 GB free

 

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Premier Elements appears differently?

 

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Premier Elements appears differently?

 


By @kevinc84318345

 

My replies were relevant to Premiere Pro, as I didn't realize that you had Premiere Elements, since this wasn't originally in the Premier Elements forum.

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