Adobe Premier Elements 2026 : Video clips import problem.

[matti_6393]

I can`t import video clips into Adobe Premier Elements 2026. The videos were shot on IPhone 13 and transfered to the hard drive of a Windows 10 computer. The computer can read the videos using the Photos app. The IPhone settings for the recorded videos had high efficiency as the storage format.

Is there anything I can do?

Did I buy the program for nothing?

[John T Smith]

Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

[matti_6393]

Hey!

This is MediaInfo

General
Complete name : D:\IPHONE\IMG_0213.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.00 (qt )
File size : 44.3 MiB
Duration : 42 s 200 ms
Overall bit rate mode : Variable
Overall bit rate : 8 809 kb/s
Frame rate : 30.000 FPS
Recorded date : 2025-11-04 11:47:08 UTC
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Recorded location : 28.1593°N 15.4319°W 63.605m
Writing library : Apple QuickTime
Writing operating system : Apple iOS 18.6.1
Writing hardware : Apple iPhone 13
com.apple.quicktime.location.accuracy.ho : 2.689092
com.apple.quicktime.full-frame-rate-play : 1

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L4@Main
HDR format : Dolby Vision, Version 1.0, Profile 8.4, dvhe.08.04, BL+RPU, no metadata compression, HLG compatible
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 42 s 200 ms
Bit rate : 8 586 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.138
Stream size : 43.2 MiB (97%)
Title : Core Media Video
Writing library : HEVC
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : HLG
Matrix coefficients : BT.2020 non-constant
AmbientViewingEnvironment_Illuminance : 314.0000 lux
AmbientViewingEnvironment_Chromaticity : D65
Metas : 3,4,5
Codec configuration box : hvcC+dvvC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 42 s 198 ms
Source duration : 42 s 260 ms
Bit rate mode : Variable
Bit rate : 169 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 872 KiB (2%)
Source stream size : 873 KiB (2%)
Title : Core Media Audio
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC

Other #1
ID : 3
Format : Timed Metadata Sample
Codec ID : mebx
Duration : 42 s 200 ms
Bit rate mode : Constant
Stream size : 10.0 Bytes (0%)
Title : Core Media Metadata
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Key : com.apple.quicktime.video-orientation

Other #2
ID : 4
Format : Timed Metadata Sample
Codec ID : mebx
Duration : 42 s 200 ms
Bit rate mode : Constant
Stream size : 8.00 Bytes (0%)
Title : Core Media Metadata
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Key : com.apple.quicktime.detected-face.bounds / com.apple.quicktime.detected-face / com.apple.quicktime.detected-face.roll-angle / com.apple.quicktime.detected-face.face-id / com.apple.quicktime.detected-face.yaw-angle

Other #3
ID : 5
Format : Timed Metadata Sample
Codec ID : mebx
Duration : 42 s 200 ms
Bit rate mode : Constant
Stream size : 178 KiB (0%)
Title : Core Media Metadata
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Key : com.apple.quicktime.live-photo-info

Other #4
ID : 6
Format : Timed Metadata Sample
Codec ID : mebx
Duration : 42 s 198 ms
Source duration : 42 s 201 ms
Bit rate mode : Constant
Stream size : 14.8 KiB (0%)
Source stream size : 14.8 KiB (0%)
Title : Core Media Metadata
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Key : com.apple.quicktime.scene-illuminance

Other #5
ID : 7
Format : Timed Metadata Sample
Codec ID : mebx
Duration : 42 s 200 ms
Bit rate mode : Constant
Stream size : 44.0 Bytes (0%)
Title : Core Media Metadata
Encoded date : 2025-11-04 11:47:09 UTC
Tagged date : 2025-11-04 11:47:51 UTC
Key : com.apple.quicktime.segment-identifier

[John T Smith]

>recorded videos had high efficiency as the storage format

To edit you need to use the 'most compatible' setting

https://handbrake.fr/ open source transcoder/converter to convert to an editable format

[Ann Bens]

You should be able to import the clips from your phone. I have no trouble with clips from Iphone 12max

Can you upload a short clip for testing?

Before recording again and want to use them for editing , turn off High Efficiency.

[matti_6393]

Hey!

Here is a video clip!

[Ann Bens]

Clip imports just fine.

[matti_6393]

OK

[Ann Bens]

when transfering clips:

connect phone to pc with usb

copy / past clips from phone to hard disk (hdd) with file explorer

Import clips from hdd into Premiere.