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Adobe premiere 2020, erhalte Fehlermeldung beim importieren eines 265 hevc Video´s

New Here ,
Jan 02, 2020 Jan 02, 2020

Codec´s sind installiert, wer weiß Rat.

Windows 10, auf den neuesten stand.

Bei Mausklick auf weitere Informationen, wir ein Browserfenster geöffnet und es erscheint diese Fehlermeldung (Bild 2).

 

1.JPG2.JPG

TOPICS
Error or problem , Import , Tips and tricks
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Adobe Employee ,
Feb 28, 2020 Feb 28, 2020
LATEST

Hi there,

 

We're sorry for the experience you've had. We have been actively working on finding a solution to this issue. We have identified that this is happening because of the permissions provided to the HEVC video extension.

Check out this article to fix it: https://community.adobe.com/t5/premiere-elements/faq-what-should-i-do-if-premiere-elements-2020-fail...

 

Let us know if you have any questions.

 

Thanks,

Shivangi

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