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Adobe Premiere Elements 13 doesn't start

New Here ,
Oct 06, 2020 Oct 06, 2020

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Hi, I found that my Premiere Elements 13 doesn't start. Yes, it's old program but I used it from time to time and it's enough for my needs. I unistalled it and installed again but it doesn't help.

I working at laptop with Windows 10 and Nvidia GeForce:

GeForce GTX 860M driver 456.55

Nvidia GeForce Experience, version 3.20.4.14.

 

Any tips what's happen?

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Crash , Error or problem

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Community Expert ,
Oct 06, 2020 Oct 06, 2020

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What if you install the trial version of Premiere Elements 2020? Does it open?

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New Here ,
Oct 06, 2020 Oct 06, 2020

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I didn't try, but I have also Photoshop Elements 13 which working well.

I can try, but I'm not sure if results solve my problem.

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Community Expert ,
Oct 06, 2020 Oct 06, 2020

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Of course it won't. But expermenting can help isolate the issue.

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New Here ,
Oct 06, 2020 Oct 06, 2020

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OK. Premiere Elements 2020 works.

Version 13 still doesn't work, but now shows information below:

Failed to open the catalog. The database is corrupted or its version is out of date and cannot be updated.

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