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Adobe Premiere Elements 15 stop recording DVD

New Here ,
Dec 18, 2018 Dec 18, 2018

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Hi!

I have problem with Adobe Premiere Elements 15.

The project is compiled and start recording to DVD then after 5% recording stops.

Please help me with this issue

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Community Expert ,
Dec 18, 2018 Dec 18, 2018

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what do you mean by "recording DVD"? Do you mean you're trying to burn a DVD?

If so, first check your timeline to ensure you don't have a blank spot where there is no video. Then go to the Edit menu and select Preferences and, on the General page, uncheck the option to use graphics acceleration.

If that doesn't do it, please provide more details: What operating system do you have? Which processor do you have with how much RAM and how much free, clean, defragmented space is on your hard drive?

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New Here ,
Dec 18, 2018 Dec 18, 2018

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First of all I want to thank you for your answer.

Yes, I mean I'm trying to burn DVD from ready project.

I check timeline and there is no blank spots in it.

I also uncheck the option "use graphics acceleration.

My computer parameters is:

DELL Precision T3500 with Windows 7 Pro 64 bit

Intel core i7, 12 MB RAM

SSD 250 GB for system and 2x 250 GB HDD in RAID mode

NVIDIA Quadro 4000

Now I start conversion again and trying to burn DVD again. We will see

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New Here ,
Dec 18, 2018 Dec 18, 2018

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And still stops burning at 5%

I am thinking about reinstalling the operating system and Premiere Elements

I have no idea what else I can do.

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New Here ,
Dec 18, 2018 Dec 18, 2018

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I managed to do an ISO image, but the DVD does not burn

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Community Expert ,
Dec 19, 2018 Dec 19, 2018

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That's helpful to know, krystiani. That indicates that Premiere Elements and your operating system are working fine. The breakdown is in the driver for your disc drive.

Go to the Dell.com web site and find the support files for your model of computer. Locate the firmware and drivers for your disc drive and install it. Sometimes computer manufacturers adapt Windows and you need to use their drivers rather than Windows.

You don't say how much free, clean, defragmented space you have on your hard drives, but 250 gig hard drives can fill up pretty fast and fragmentation can keep programs from grabbing big chunks of free space -- which can cause some processes to choke. You also should make sure your project files (.prel) are on you second hard drive, where you should have lots of free space.

But worst case, if you can make an ISO, you can use the free program ImgBurn to burn a DVD from your ISO file, as I show you in my Muvipix.com tutorial.

Using ImgBurn to burn DVDs and BluRay discs - YouTube

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New Here ,
Dec 19, 2018 Dec 19, 2018

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Thank you very much for your help in solving my problem.

I just burned the DVD with ImgBurn and it's working fine.

Now I will try to use the driver from www.dell.com identifying my computer by support assist.

Thank you wery much for your time.

I say goodbye wishing you a Merry Christmas

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Community Expert ,
Dec 19, 2018 Dec 19, 2018

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Please mark the question as correctly answered, krystiani.

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