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Adobe Premiere Elements 2018 won't play in the timeline

New Here ,
Jan 18, 2021 Jan 18, 2021

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While attempting to edit a file (each time it's an .mp4), I can load the video, but I can't see any edits I make & I can't play the video on the timeline. It's an Intel(R) Core(TM) i5-1035g1 CPU @1.00GHz 1.20 GHZ. The installed RAM is 8.00 GB (7.70 usable). The system type is a 64-bit operating system on Windows 10 Home.

TOPICS
Crash , Error or problem , Freeze or hang , Performance , User interface or workspaces

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Community Expert ,
Jan 18, 2021 Jan 18, 2021

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MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

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New Here ,
Jan 18, 2021 Jan 18, 2021

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I was able to solve the issue (thank to Youtube). All I had to do was allow the desktop apps to access my microphone, then go to Edit > Preferences > Audio Hardware and make sure the Default Input & Deafult Output were working. Thank you though, John!

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New Here ,
Jan 18, 2021 Jan 18, 2021

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I was able to solve the issue (thank to Youtube). I had to allow the desktop apps to access my microphone, then go to Edit > Preferences > Audio Hardware and make sure the Default Input & Deafult Output were working. 

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