/t5/premiere-elements-discussions/adobe-premiere-elements-2020-ver-18-1-image-import-problem/td-p/11518007Oct 19, 2020
Oct 19, 2020
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What is the problem? When I open any file in Premiere elements I get this!? My set up is Lenovo Thinkpad 25 edition with latest BIOS and Windows 10 pro version 10.0.19042 build 19042. Is it some driver incompatibility problem?
/t5/premiere-elements-discussions/adobe-premiere-elements-2020-ver-18-1-image-import-problem/m-p/11518349#M32986Oct 19, 2020
Oct 19, 2020
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Go to the AMD or nVidia site and download the latest driver for your graphics card. (Updates are released at least monthly.) Don't trust Windows to do it.
The latest GeForce drivers, for instance, were released October 7.
Sorry did not solve the problem. Now Premiere is totally unusable! Adobe Experts advised to upgrade to 2021 version, I tried the trial ver, Same problem! A junky programme
/t5/premiere-elements-discussions/adobe-premiere-elements-2020-ver-18-1-image-import-problem/m-p/11610255#M33681Nov 19, 2020
Nov 19, 2020
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If updating to the latest video driver doesn't fix it, then a 'roll back' to an older driver will. No, it is not convienent, but getting a 'compatable' match between video editor and graphics card is necessary.
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