an incomplete installationscreen

[AMB50]

I bought and have downloaded Photoshop Elements 2020 and Premiere Elements 2020.

But I cannot install the program for I do get an incomplete installationscreen!

What have I to do?incomplete screen

[Ann Bens]

Did you set the screenresolution to other then 100% in your OS?

[AMB50]

Hi Ann,

Just 100%

[Ann Bens]

OK please post comp specs.

[VipinGupta]

Can you please try to use the keyboard 'TAB' button located on the left side of the EN keyboard to try navigating through the Install screen. When you press 'TAB' this changes the focus of from one field to another on the install screen. When you see the continue button, Press 'ENTER', this should start the installation of the program.

Also please share information about your display settings, graphics card and screen size. So we can investigate the issue and try to resolve it.

Hope the above workaround helps. Please let us know in case if it doesnot, we can then try the silent installation of the program.

Regards

Vipin