Another media offline problem

[Robert232130932pud]

I am obviously inexperienced. I did look thru the FAQs and I know I have a big problem.

In my  first big project in 'Expert View' I tried to save my project of several sequences of scenes of Christmas as a separate folder, but got all tangled up and failed. When I tried to re-enter the Premiere Elements video editor I got the 'media offline' msg. I can see the videos in MP4 format in the project assets and on the Timeline but can't find them anywhere in any folders on my computer now and foolishly didn't save them somewhere before starting the project.

So the question from this very inexperienced computer user is - Are the pictures gone now?? (I fear so)

[Ann Bens]

Do a window search of your files. By any chance using an external drive.

[Peru Bob]

Where were they originally located?

[Robert232130932pud]

The basic problem is that I don't know how to set up the folder so that I can work on the project, saving it away from my c-drive. That ignorance is the reason I 'lost' the pics and am now in trouble and if you can tell me how to set up the folders, or better where I can find that information, that would be wonderful. I do have Grisetti's book on Premiere Elements and also have gotten info on folders from the internet but the implementation is where this computer illiterate 75 year old person fails!


Just yesterday, I tried to make a folder of a new project in a flash drive and work with the project from that drive. Somehow, saving the project by clicking on the project name in the upper right corner of the premiere elements page, I then started saving the project on a different folder!! That may be the basic problem - my folder is not being recognized by Premiere Elements.

Thank you for any help.

[John T Smith · Accepted solution]

You do know that you create folders using your operating system's file manager?

Once you create a folder (I am on Win11 so use File Explorer) you may proceed

YOUR locations will be set according to your installed drives
Every time I start a project I set my project and work files to F:\???
(Where F:\??? is an actual name created on my F drive with File Explorer)
(F is MY drive for temporary files, your drive letter may be different)
I work in EXPERT view to be able to control every aspect of my project
Click EDIT and then PREFERENCES and then SCRATCHDISKS
I set every one of the options to (for this example) F:\Project1
PrE then automatically creates sub-folders as needed
F:\Project1\Adobe Premiere Elements Audio Previews
F:\Project1\Adobe Premiere Elements Captured Audio
F:\Project1\Adobe Premiere Elements Captured Video
F:\Project1\Adobe Premiere Elements Video Previews
F:\Project1\Encoded Files
F:\Project1\Layouts
F:\Project1\Peak Files