can't lower audio - LOCKED, Duplicate

[homerk14190667]

Greetings and thank for taking my question

Using elements 21.

I added music from the software music election. I cannot set the volumn lower. If I use the mixer it lowers it until I start the track again and the volumn return to original. If I press apply in the mixer, it makes no difference. 

[Bill Sprague]

Please follow the post you started earlier here:  https://community.adobe.com/t5/premiere-elements/can-t-reduce-sound-volumn/td-p/11938899