Hello I need this fixed right now as I need it and paid for it. I used it last week and today it wont open. I have also tried launching the application only - still does not work.
It keeps loading and loading then the tab disappears. How do I fix this? And where is the support chat?
First, this is not Adobe support, it is a space that is provided by Adobe for users to help each other
You need to provide details for anyone to help Mac or Windows and exact version of the operating system Exact Premiere Elements version CPU brand and model and clock speed Video adapter brand and model and driver version and amount of video ram Number and size and type of hard drives
The hardest thing to help with on this forum is when Premiere Elements stops working after a period of working well. The program code does not change. It forces a look at the computer itself that includes changes, updates and even pending failures. The easist thing to do with the greatest results it a full uninstall followed by a fresh installation. That will not effect existing projects.
3
Replies
AdChoices