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Editor premiere video does not start

New Here ,
Feb 18, 2020 Feb 18, 2020

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Hello, the premiere video 2020 editor does not start, circled = _ 30 sec and then it stops, what can I do about it?

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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What operating system are you on? 

 

Do you have any other versions of Premiere Elements installed?

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New Here ,
Mar 02, 2020 Mar 02, 2020

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Hello, I work with windows 10, and no I don't have a previous version of Premiere elements

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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What are the complete computer specs, including hard drives, (how many, what kind, what is on each, and how full)?

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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