Elements 2019 - GoPro 7 Video - No Codec

[sincere_shape6C15]

How do I load my Gopro 7 videos into Premiere Elements 2019?  Windows 10 64bit....It just says no supported Codec...how could adobe not include that?

[Steve Grisetti]

Depends on what the codec is and, to a certain extent, what operating system you're working with.

Open one of your GoPro videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report that is generated and paste it to this forum. Once we know your video's specs, we can better recommend how to proceed.

[Bill Sprague]

Steve is right.  The answer will be in Mediainfo.

Relevant links from GoPro might also help.

https://gopro.com/help/articles/block/hevc

https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake

And a tutorial:

Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube

[sincere_shape6C15]

Windows 10 Pro - File info:

Codec: MPEG-H Part2/HEVC (H.265)(hvc1)

4k60p

[Bill Sprague · Accepted solution]

Sorry for the bad news, but neither Adobe nor Microsoft offer the H.265 codec.  Apparently neither believe in it.  If you have an Apple machine, H.265 is provided in the OS.

The links I posted earlier provide GoPro's point of view. 

Your choices are limited to converting the H.265 to H.264 or finding another editing system.

[sincere_shape6C15]

WIndows plays them just fine with a 99cent codec download from their store...but you're saying Adobe doesnt want to support it?   I appreciate your fast responses.

[Bill Sprague]

ChrisK1982  wrote

WIndows plays them just fine with a 99cent codec download from their store...

Would you mind providing a link to that?  My curiosity is up!

[sincere_shape6C15]

Buy HEVC Video Extensions - Microsoft Store

[Ann Bens]

ChrisK1982  wrote

WIndows plays them just fine with a 99cent codec download from their store...

If you use VLC or Potplayer you dont have to spend 99 cents.

[sincere_shape6C15]

I do use VLC, my point is MS does support it with 99 cents...I wish Adobe would consider the same.

[Steve Grisetti]

As we've said, Premiere Elements does not work with the H.265 codec. I don't know what Adobe's motivation is.

FWIW, CyberLink PowerDirector costs about the same and does offer full support for H.265 video.