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Elements 2023 error exporting mpeg2

New Here ,
Dec 18, 2022 Dec 18, 2022

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Hi all, I'm using Premiere Elements 2023 with a macbook air m1 and I have two problems.
When I insert any file on the timeline and it is impossible to export it in mpeg2 if this exceeds 30/35 minutes in duration, the export fails and the message appears: "An internal error occurred. Check if there is enough space on the disk".
I tried changing the settings without results, it doesn't export me in mpeg2 if the duration is over 30 seconds.
2. The .Vob files coming from physical DVDs once inserted in the timeline lose the audio track, or rather, it is present but silent.
Does anyone have any idea how to unravel this skein? I have a macbook mair M1 and thought I'd take it one step further as I find myself neutered in a few necessary steps for my job.
Thank you all.

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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Mac OS does not support AC3 audio which most likely used on the dvd.

 

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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Ann makes a good point. Open your VOB in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text of that report and paste it to this forum. That may help us better figure out what is going on.

 

Also, advise us how much free space is on your hard drive. I know Mac Airs are built for portability rather than power, so that could explain why you can output short videos but things choke at a certain duration.

 

BTW these aren't commercial DVDs you're copying, are they? If so, you could be running into copy protection issues.

 

And are you just trying to convert a VOB to an MPEG2? They're essentially the same format. If your goal is to just make the video watchable on a computer, there are likely simpler ways to do this.

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