encoder activation not working with Premiere Elements 7.0

Report · Nov 06, 2016

I am using an old version of Adobe Premiere Elements. 7.0 to be exact. I was able to use this fine with no problem up to a year ago. Then between now and the last time I used it, I had my hard drive replaced so I had to reinstall the software. I am able to use the software just fine, but when I go to convert it to video file, it says I need to activate this component to convert. It gives me the link: http://www.adobe.com/go/encoderactivation

When I click on the link it gives me an error page. Adobe - Error page

I have cleared my media cache and the Adobe Preview File Folder. I have tried using different browsers, Chrome and Internet Explorer. Nothing has worked. Can anyone assist with this issues? Thank you.

Report · Nov 07, 2016

The components that version 7 needed to activate may no longer be available.

Try installing the free trial of version 15. It may install these components for version 7.