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Error messages

donaldm74410806
New Here ,
Jun 18, 2020 Jun 18, 2020

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I am receiving the following erreor messages when attempting to drag and drop MOV files to create a video "add media failurea' and "the importer reports a generis error"

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Bill Sprague Community Expert
Community Expert ,
Jun 18, 2020 Jun 18, 2020

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What version?  What computer?  What camera?  What camera video settings?

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