EXPORTING a video

[Steve28977722yilm]

I am using Elements 2023. I rendered a 4 minute mp4 from OBS and tried to export and share. The program does not respond and I have to close it. I used to do this export and share all the time with older elements.

[Peru Bob]

Is this a Premiere Elements question (You are in the Photoshop Elements forum)?

[Greg_S.]

I've been editing digital videos for over 20 years and I've never heard of OBS.  Googling it brings me to the conclusion that the question does belong in the Premiere Elements forum, so I will move this discussion. 

@Steve28977722yilm, in the meantime, you may want to render the OSB video using Handbrake which is a free utility that generally does a good job with non-conforming video.  You can then use Premiere for editing the Handbrake mp4 file.

[Bill Sprague]

OBS and other screen recorders sometimes pop up here as challenges.   What seems to happen is that the screen recorder system makes a change to improve performance and that change to internal structure trips up the editing.   As Greg wrote, a common fix is to use Handbrake to conform the file structure to a very common file structure that is easier to edit.

[Steve28977722yilm]

I do NOTHING: just click on Premiere Elements 2023 EDITOR: NOTHING happens and I have to close the program. What am I paying for????

[Peru Bob]

Can you start it directly from the .exe file in Program Files?

[Peru Bob]

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

[Bill Sprague]

I do NOTHING: just click on Premiere Elements 2023 EDITOR: NOTHING happens and I have to close the program. What am I paying for????

By @Steve28977722yilm

Among the things you are paying for is online technical support.  Go to the following link and initiate a "chat" session.  They may ask to remotly connect to your computer for trouble shooting.  

https://helpx.adobe.com/contact.html?rghtup=autoOpen