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Green pixels on video clips.

New Here ,
Aug 12, 2021 Aug 12, 2021

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I keep getting green pixels on video clips but i have noticed they come and go and sometimes stay. i have been restarting everything and hoping it works fine to export. is there anyway to fix this!?

 

screenshot of green pixels.

Adobe Premiere Elements 2021 Editor 8_13_2021 12_16_42 AM.png

 

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correct answers 1 Correct answer

Community Expert , Aug 13, 2021 Aug 13, 2021

Premiere Elements is aimed at people that edit footage from cameras.  It is not at all unusual for Premiere Elements to balk at footage from the many screen captures systems that will use unique structures.   If it were me, I would use the (free) Handbrake program to convert 'odd' footage to a dull and routine MP4 file that contains the standard H264 codec, fixed frame rates and all the other routine settings.  

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Community Expert ,
Aug 13, 2021 Aug 13, 2021

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Most likely it's the Intel gpu.

Update the driver.

Might want to give the clip a more regular name: as of now it's ridiculous long.

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New Here ,
Aug 13, 2021 Aug 13, 2021

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What do you mean give the clip a more regular name?

 

I will try to update the driver and get back to you. 

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Ok so I tried updating the driver and everything through windows explorer.

 

Still same thing

 

Tried to download the driver from Intel website. Said it was an older update. Did it anyway. 

 

Still same thing.

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Seems to happen only on certain clips. Is there a way to make surenthe preferences are set to match the clip? Could this be the problem?

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Community Expert ,
Aug 13, 2021 Aug 13, 2021

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The usual trouble shooting for oddly acting clips in this forum is to first determine their source and then to examine the structure.   Where do the clips come from?   Can you use the (free) Mediainfo to examine the clips and post a copy of the "tree view" in that program?

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New Here ,
Aug 13, 2021 Aug 13, 2021

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the clip comes from xbox screen capture 

If its not one thing its another, i tried to send you screen shot of tree but when click on the file to upload says i dont have permission.

anyway we can do a screen share to get to the bottom of this?

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Community Expert ,
Aug 13, 2021 Aug 13, 2021

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Premiere Elements is aimed at people that edit footage from cameras.  It is not at all unusual for Premiere Elements to balk at footage from the many screen captures systems that will use unique structures.   If it were me, I would use the (free) Handbrake program to convert 'odd' footage to a dull and routine MP4 file that contains the standard H264 codec, fixed frame rates and all the other routine settings.  

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Ok inwill try this thank you!

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New Here ,
Aug 13, 2021 Aug 13, 2021

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That worked! Thank you so much!!!

Do you know the ideal file format to edit and export to YouTube?

For best quality.

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New Here ,
May 31, 2022 May 31, 2022

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I have been having the exact issues and about to try Handbrake. Did you ever determine what the proper codec settings are that should be used? Looking to ultimately use on YouTube as well- Thanks!

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Community Expert ,
Jun 02, 2022 Jun 02, 2022

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Currently the universal, works everywhere, video codec is H.264.  For Handbrake, try Steve's tutorial:  https://www.youtube.com/watch?v=xlvxgVREX-Y

 

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New Here ,
Jun 08, 2022 Jun 08, 2022

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Thanks Bill- the tutorial was really helpful and solved the majority of the issues

However, I am still noticing the issue when I convert the file in Handbrake and once I bring the converted file into the timeline and apply Time Stretch on the clip, the green pixels reappear (not as prominent but still an issue)

 

Do you know a revised codec that could resolve this issue or point me in the direction of another video that could help resolve this?

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Community Expert ,
Jun 08, 2022 Jun 08, 2022

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"Do you know a revised codec that could resolve this issue or point me in the direction of another video that could help resolve this?"

 

I'm sorry, but I do not know what to suggest.

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Community Expert ,
Jun 09, 2022 Jun 09, 2022

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Ignore the title of the doc just follow the instructions, see how that goes.

https://helpx.adobe.com/nz/premiere-elements/kb/playermediacore-loading-issue.html

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