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Hello, why cant i upload movies into Premiere elements 2023? The movies are around 2 GB and in MP4.

New Here ,
Jun 17, 2024 Jun 17, 2024

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Hello, why can i not upload movies into Premiere elements 2023? The movies are around 2 GB and in MP4. The program keeps saying that it isnt possible.

What am i doing wrong?

 

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Community Expert ,
Jun 17, 2024 Jun 17, 2024

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Post screenshot of error message in the entire UI.

also post screenshot of clip in MediaInfo info in Treeview

https://mediaarea.net/en/MediaInfo

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New Here ,
Jun 17, 2024 Jun 17, 2024

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The error message is..importmodule reported an generic mistake.  The strange thing is that suddenly 4 movies are imported, but still missing 6 movies. And somehow these 4 movies are three times placed in my project.

 

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Community Expert ,
Jun 17, 2024 Jun 17, 2024

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MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

 

PS - uploading is copying a file from your computer to an Internet site... you are trying to Import

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