Help! Premiere Elements 21 won't open.

New Here ,
Oct 23, 2021 Oct 23, 2021

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This problem has occured 4 times now. The software just won't launch.

 

Any help would be greatly appreciated.

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Error or problem

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Engaged ,
Oct 23, 2021 Oct 23, 2021

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PC? Mac?  Which version of the operating system?

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Adobe Community Professional ,
Oct 23, 2021 Oct 23, 2021

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The software didn't change between when it worked and when it doesn't.  More likely might be that something in your computer changed.  It is not impossible that one of the many Premiere Elements program files was corrupted by a disk error.  If it were me, I would try an un-install through the operating system, followed by an install with a fresh installation file downloaded from Adobe.    

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Adobe Community Professional ,
Oct 23, 2021 Oct 23, 2021

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Adding to the 1st reply

You need to provide details for anyone to help
Mac or Windows and exact version of the operating system
CPU brand and model and clock speed
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives

 

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