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I downloaded it to my computer and, after I click the set up and, add my serial #, I get a message that the installation failed. When I click on the error summary it just opens a tab that says the site is unavailable.
What do I do? Thanks
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Although this is the Premiere Elements, not Photoshop Elements forum, I know that either way the first questions would be:
1) What operating system are your trying to install onto?
2) Where did you download version 14 from? It's 4 generations old.
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Thanks for the reply. Sorry about putting this in the wrong forum. I ended up being able to install it. I had to download it a couple times. I'm not sure why that worked. It was windows 10. And, I got it from Adobe 4 years ago or so. I ended up returning computer.
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I would also be interested to know where to download Premier Elements 14 from as I might need to re-install it on my PC.
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You will need to go to Adobe Customer Service for that:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...