• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Importing 4K Videos from iPhone - Adobe Premiere Elements 2019

Community Beginner ,
Mar 30, 2019 Mar 30, 2019

Copy link to clipboard

Copied

I'm trying to edit 4K videos shot with my iPhone and I keep getting the error, "This type of file is not supported, or the required codec is not installed." Doesn't this software support 4K videos? If that isn't the reason, is it because of the file type being .mov? I tried uninstalling and re-installing Quick Time for the codec to be recognized, I've tried converting the videos to .mp4 and .mkv with Handbrake and I still get the error message. Is there a way to get the right codec(s) for this to work?

Views

13.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 31, 2019 Mar 31, 2019

diddygt  wrote

I know about the settings in iPhone. I wanted to do a 4K 60fps video.

Then do it and use Handbrake to convert from Apple's H.265 to the more universal H.264.  Picture quality does not change, but the file size is larger.  If you have to edit HEVC/H.265 directly, your only other choice is to get different editing software.  The Windows version of Premiere Elements 2019 can't be made to edit H.265 footage.

Votes

Translate

Translate
Community Expert ,
Mar 30, 2019 Mar 30, 2019

Copy link to clipboard

Copied

You don't say which operating system you're using.

But HEVC video from iPhones is only editable on the Mac version of Premiere Elements.

If you'd like to edit this type of video on a PC, you'll need to convert it to a more standardized MP4 using Handbrake, as I show you in my tutorial.

Convert video with Handbrake - YouTube

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2019 Mar 30, 2019

Copy link to clipboard

Copied

If you are on Windows and shoot with an iPhone there are appropriate settings in the phone.

Open Settings > Camera > Formats.  Under Camera Capture, you have two options: High Efficiency, or Most Compatible. Tap on Most Compatible.  It will now use the standard H.264 formats.  You can shoot in the same 4K at 30fps most common consumer cameras use.  The only things you can't do in "Most Compatable" are 4K at 60fps and 1080p at 240fps. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 31, 2019 Mar 31, 2019

Copy link to clipboard

Copied

I know about the settings in iPhone. I wanted to do a 4K 60fps video.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2019 Mar 31, 2019

Copy link to clipboard

Copied

diddygt  wrote

I know about the settings in iPhone. I wanted to do a 4K 60fps video.

Then do it and use Handbrake to convert from Apple's H.265 to the more universal H.264.  Picture quality does not change, but the file size is larger.  If you have to edit HEVC/H.265 directly, your only other choice is to get different editing software.  The Windows version of Premiere Elements 2019 can't be made to edit H.265 footage.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 01, 2019 Apr 01, 2019

Copy link to clipboard

Copied

Thanks. I think that was the problem with my first conversions. I didn't know H.265 was incompatible with Elements. I used that one because I figured it was better than H.264. It seems to work with a sample video, now I just have to convert the rest.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 31, 2019 Mar 31, 2019

Copy link to clipboard

Copied

It's a Windows machine.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Apr 01, 2019 Apr 01, 2019

Copy link to clipboard

Copied

For any Mac users reading this, importing an iPhone video to a Mac uses the Apple Photos app.

1. Open Photos on the Mac

2. Be sure the iPhone is on and unlocked

3. From Photos choose iPhone -> Import New Photos (button upper right)

4. The New or Selected photos from the iPhone will appear in the Imports Folder of Photos

They'll be in .mov format and can be imported directly into PRE Macintosh.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 04, 2023 Oct 04, 2023

Copy link to clipboard

Copied

LATEST

THANK YOU, this is worked 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 19, 2020 Nov 19, 2020

Copy link to clipboard

Copied

Is there a version of Elements that read iphone 4k 60p h.265 video files?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines