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Why will Premier Elements 14 on Win 10 no longer import *.MOV partially transparent video files - I get a MSVCR110.dll error on start up. I need to get this resolved right away. I am being told to use Camtasia rather, why? I tried installing Quicktime but that did not resolve the problem.
I am unable to download video file from my DJI drone into Elements 18 to get smooth playback.Loaded into windows 10 photos and opened with VLC play I get smooth playback.sounds like a related issue
Hi Dennish, No, they are not related. My DJI Drone files are MP4 format. These are MOV format files that have 'alpha' transparent content. Back in 2017 I was able to import these MOV media into Adobe Premier Elements 14 without any issue. Now I get a warning message when starting the app and the app will no longer open MOV files.
Who is telling you to use Camtasia? MOV containers can have a lot of different codecs. Premiere Elements is only aimed at common camera video formats. What is a "partially transparent video file" and where does it come from?
Version 14 is a few years old. Googling the error code suggests that between when it worked for you and now, there were updates to "Microsoft Visual C++ Redistributable" which can come from Microsoft or from installing a program.
The first thing I would do is uninstall and reinstall Premiere Elements using your serial number. It could put the correct "Redistributable" back in place.
Do you need a fresh installation file?
To Dennish.... Would you start a fresh question for your topic if you have not already done so?