Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Importing mp4 4k video from a gopro to premiere elements. Only audio no video

New Here ,
Apr 16, 2020 Apr 16, 2020

Hello,

 

I've imported a mp4 video from my gopro into premiere and it works fine when opening the video on windows media player. But when you import it into premiere it only imports the audio. 

 

This video is recorded on a gopro hero 7 black at 4k. ironically when you downgrade the quality to 2.7k the video import is fine in premiere. It seems to be an issue on 4k resolution videos only. Does anyone know how to fix this issue?, seems very odd that it works fine when downgraded.

TOPICS
Import
577
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 16, 2020 Apr 16, 2020

Which version of the program are you running on what operating system?

 

Open one of your GoPro videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text from this report and paste it to this forum. With those details we'll be better able to address your issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2022 Jun 08, 2022
LATEST

I am having the same issue and dissapointed there is no solution.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines