Just lost Audio 2 track from timeline

[kcshowman]

Hi friends. I am working with Premiere Elements 2020 on a timeline that is currently 2 hours and 15 minutes. About 45 minutes into this pass on the project, I just noticed that the Video 2 track has disappeared entirely! Does anyone have any ideas? I back up every couple of minutes, but I have not tried closing down and reopening yet. I appreciate any help that you can offer.

[kcshowman]

Sorry, Audio 2 track is missing, not Video 2.

[Steve Grisetti]

Do you have any media on that track?

Can you post  a screen capture of your timeline?

[kcshowman]

Thanks Steve, here is the screenshot. The first time it happened I was able to restore the timeline from an earlier auto-save. It has happened again (Audio 2) but this time I cannot find an auto-save version that will restore it.

[Peru Bob]

Use the scroll bar on the right to show Audio 2.

[kcshowman]

I wish it was that simple. The entire Audio 2 track is missing. I spent almost 3 hours with Adobe PE support today and now the program will not even load any of the project .prel files.

[kcshowman]

I am currently loading the PE 2020 software on to an older HP

laptop to see if it's an issue with my Dell.