mts audio out of sync with video

[Tommy2987724568iz]

Any solution with the "mts audio out of sync with video" issue?
I have edited and generated 20 mpg4 files based on the MTS file before I discovered that the audio was out of sync. Very frustrating.  I have tried with other settings for the project but it will not work in premiere elements  I use version 2021 of premiere elements
Running the MTS file with media player it syncs correctly

[John T Smith]

1 - see your question and the answers in the other forum Solved: Re: MTS files out of sync - Page 2 - Adobe Support Community - 9582774

2 - try the https://handbrake.fr/ open source transcoder/converter

[Tommy2987724568iz]

Does it means that there will not by any update from Adobe that fix/handle this audio issue with mts files in Premiere elements?
Only way to handle the mts file to sync audio and video is by converting to a working format in a Freeware program before I handle it in premeire elements?

[John T Smith]

Adobe does not discuss future products in public forums

Send a request here https://www.adobe.com/products/wishform.html

Also, it has been several years since the camera I used died, but as I remember (could be wrong) you need to copy the entire folder from the camera to your computer hard drive, and then import the video from inside that folder... since 'something' about the video is hidden inside the folder structure... so if all you have are the video files and not the entire folder things MAY not work correctly... again, several years ago so I could be wrong