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Need Help with GPU NVIDIA GeForce RTX 4050 - not recognised

Community Beginner ,
Mar 10, 2024 Mar 10, 2024

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Hi everyone,
The title says it all 😞

 

My configuration :
Asus ProDuo i9 - 32Gb Ram - GPU RTX 4050 laptop

I've tried updated drivers, set GPU parameters in windows, changed the list of authorised cards, etc.) but nothing works.

 

Premiere Element stubbornly refuses to recognise the card as compatible (whereas Photoshop Element does!).

 

Does anyone have any ideas?

Below is the list of the different ways of writing the card name in the allowlisted_cards file that I've tried. But it's no use:

Thank you very much for your help!

 

#GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA Corporation#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA#GeForce RTX 4050 Laptop GPU#
NVIDIA#NVIDIA GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
NVIDIA# NVIDIA GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
NVIDIA#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA# NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA#NVIDIA GeForce RTX 4050 Laptop-GPU#
NVIDIA# NVIDIA GeForce RTX 4050 Laptop-GPU#
NVIDIA#NVIDIA GeForce RTX 4050 LaptopGPU#
NVIDIA# NVIDIA GeForce RTX 4050 LaptopGPU#
NVIDIA#GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop GPU#
# NVIDIA GeForce RTX 4050 Laptop GPU#
# NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#4.6.0 NVIDIA 551.61#4.60 NVIDIA#
NVIDIA Corporation#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#4.6.0 NVIDIA 551.61#4.60 NVIDIA#

 

TOPICS
Error or problem , Feature request , Performance

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Community Beginner ,
Mar 10, 2024 Mar 10, 2024

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To be clear: Premiere Element 2024

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Community Expert ,
Mar 10, 2024 Mar 10, 2024

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2024 does not have an allow list anymore.

Premiere Pro has issues with the current (551.61) studio driver.

You are running the same driver, might want to roll back a version.

See how that goes.

If not contact support.

 

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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Thank you so much Ann for your message.

 

It's strange about the list, because it's in a file and in the same place as in previous versions.

 

Ok to check which Studio driver I'm using and if indeed it's 551.61.

If so, I'll try to replace it with an earlier version, if I can find it 🙂

 

Many thanks

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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LATEST

Following your advice, I've just installed version 5123 of the Nvidia studio drivers.

But no change :-(, Premiere Element doesn't recognize the RTX 4050. But Photoshop Element does always.

Thanks anyway

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