NVIDIA GeForce GTX 1650 SUPER

New Here ,
Nov 27, 2021 Nov 27, 2021

Copy link to clipboard

Copied

Why does my Prem Elements program (2021) say this graphics processor is unsupported even though it is in the list of recommended graphics cards here:  https://helpx.adobe.com/au/premiere-elements/using/gpu-acceleration.html

TOPICS
Error or problem

Views

127

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Nov 27, 2021 Nov 27, 2021
The recommemded list is for 2022 so not sure your card was supported in 2021. But anyway Nvidia changed the way they write their drivers as a result Elements does not see the card. Elements 2021 does not get updated properly as it should. Go to: C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt and add you card exactly like this: NVIDIA#NVIDIA GeForce GTX 1650 SUPER#

Likes

Translate

Translate
Adobe Community Professional ,
Nov 27, 2021 Nov 27, 2021

Copy link to clipboard

Copied

The recommemded list is for 2022 so not sure your card was supported in 2021.

But anyway Nvidia changed the way they write their drivers as a result Elements does not see the card.

Elements 2021 does not get updated properly as it should.

 

Go to:

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

and add you card exactly like this:

NVIDIA#NVIDIA GeForce GTX 1650 SUPER#

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 27, 2021 Nov 27, 2021

Copy link to clipboard

Copied

Wow! That's a great solution, Ann!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

LATEST

Thank you so much. (Apologies for late acknowledgement, the email went to my Junk folder and wasn't spotted)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines