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NVIDIA GeForce GTX 1650 SUPER

Community Beginner ,
Nov 27, 2021 Nov 27, 2021

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Why does my Prem Elements program (2021) say this graphics processor is unsupported even though it is in the list of recommended graphics cards here:  https://helpx.adobe.com/au/premiere-elements/using/gpu-acceleration.html

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correct answers 1 Correct answer

Community Expert , Nov 27, 2021 Nov 27, 2021

The recommemded list is for 2022 so not sure your card was supported in 2021.

But anyway Nvidia changed the way they write their drivers as a result Elements does not see the card.

Elements 2021 does not get updated properly as it should.

 

Go to:

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

and add you card exactly like this:

NVIDIA#NVIDIA GeForce GTX 1650 SUPER#

 

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Community Expert ,
Nov 27, 2021 Nov 27, 2021

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The recommemded list is for 2022 so not sure your card was supported in 2021.

But anyway Nvidia changed the way they write their drivers as a result Elements does not see the card.

Elements 2021 does not get updated properly as it should.

 

Go to:

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

and add you card exactly like this:

NVIDIA#NVIDIA GeForce GTX 1650 SUPER#

 

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Community Expert ,
Nov 27, 2021 Nov 27, 2021

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Wow! That's a great solution, Ann!

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New Here ,
Dec 06, 2021 Dec 06, 2021

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Thank you so much. (Apologies for late acknowledgement, the email went to my Junk folder and wasn't spotted)

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