nvidia gtx 1660 not supported?

[Krzysztof PL]

I have Premiere Elements 2021 and graphics card NVIDIA 1660. Video playback is breaking up, on the Edit -> Preferences -> General window is shown a message that this "GPU is not supported". Is there ane way to make Premiere Elements 2021 recognize this GPU?

Regards

Chris

[Steve Grisetti]

Unfortunately, your GPU does not appear to be among the devices currently supported.

https://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html

[Ann Bens]

Unfortunately, your GPU does not appear to be among the devices currently supported.

https://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html

By @Steve Grisetti

List is quite incomplete: last updated nov 2020.

[Ann Bens]

As 2021 is no longer supported check out the last post in this thread.

https://community.adobe.com/t5/premiere-elements-discussions/rendering-rtx-3070-supported/m-p/121412...

[Krzysztof PL]

Unfortunately in Adobe Premiere Elments 2021 there is no such a file like "allowlisted_cards" and I cannot find similar file in "C:\Program Files\Adobe". Is there any file in Adobe Premiere Elements 2021 to set list of supported graphics cards?

[Ann Bens]

There is a list but you need to check the Hidden files in windows explorer first.

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

NVIDIA#NVIDIA GeForce GTX 1660#

[Krzysztof PL]

Thanks a lot, I finally found file "allowlisted_cards.txt" and I added the given "NVIDIA GeForce GTX 1660" line to it, and program Adobe Premiere Elements has finally recognized this card.

But unfortunately still timeline preview is breaking up even when video path is consisted only of photos. During timeline preview CPU load is at about 20% level and GPU load is at 1% level.

Is there any tip/hint how to solve this problem?

Thanks in advance.

[Ann Bens]

Might want to read this doc on what the card does and not does.

GPU Accelerated Rendering & Hardware Encoding/Decoding

[Krzysztof PL]

This short screencast shows my situation:

https://youtu.be/w6E3qPrHLEc

[Krzysztof PL]

GPU activity in above screencast is caused by recording desktop using NVENC

[Ann Bens · Accepted solution]

Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

[Krzysztof PL]

Thank you very much, this was the problem. In the meantime I've changed my microphone and when I set the new miccrophone in Audio Preferences the problem has disappeared. Thank you once more.

[Peru Bob]

What type of files are you editing?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

[Krzysztof PL]

My hardware configuration is as folllows:
CPU: AMD Ryzen 5 2600 Six-Core 3,4 Ghz
RAM: 16 GB
Disks: SSD (System partition and some data) + HDD (rest of data)
Graphics card: NVIDIA GeForce GTX 1660 (not SUPER, not Ti)

Movie added to Premiere Elements project is located on SSD drive