nvidia gtx 1660 not supported?

New Here ,
Nov 23, 2021 Nov 23, 2021

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I have Premiere Elements 2021 and graphics card NVIDIA 1660. Video playback is breaking up, on the Edit -> Preferences -> General window is shown a message that this "GPU is not supported". Is there ane way to make Premiere Elements 2021 recognize this GPU?

Regards

Chris

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Error or problem , Performance

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correct answers 1 Correct answer

Adobe Community Professional , Feb 08, 2022 Feb 08, 2022
Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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Unfortunately, your GPU does not appear to be among the devices currently supported.

https://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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quote

Unfortunately, your GPU does not appear to be among the devices currently supported.

https://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html


By @Steve Grisetti

 

List is quite incomplete: last updated nov 2020.

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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As 2021 is no longer supported check out the last post in this thread.

https://community.adobe.com/t5/premiere-elements-discussions/rendering-rtx-3070-supported/m-p/121412...

 

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New Here ,
Jan 18, 2022 Jan 18, 2022

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Unfortunately in Adobe Premiere Elments 2021 there is no such a file like "allowlisted_cards" and I cannot find similar file in "C:\Program Files\Adobe". Is there any file in Adobe Premiere Elements 2021 to set list of supported graphics cards?

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Adobe Community Professional ,
Jan 18, 2022 Jan 18, 2022

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There is a list but you need to check the Hidden files in windows explorer first.

AnnBens_0-1642502540464.png

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

 

NVIDIA#NVIDIA GeForce GTX 1660#

 

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New Here ,
Feb 07, 2022 Feb 07, 2022

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Thanks a lot, I finally found file "allowlisted_cards.txt" and I added the given "NVIDIA GeForce GTX 1660" line to it, and program Adobe Premiere Elements has finally recognized this card.

But unfortunately still timeline preview is breaking up even when video path is consisted only of photos. During timeline preview CPU load is at about 20% level and GPU load is at 1% level.

Is there any tip/hint how to solve this problem?

Thanks in advance.

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Adobe Community Professional ,
Feb 07, 2022 Feb 07, 2022

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Might want to read this doc on what the card does and not does.

GPU Accelerated Rendering & Hardware Encoding/Decoding

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New Here ,
Feb 08, 2022 Feb 08, 2022

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This short screencast shows my situation:

https://youtu.be/w6E3qPrHLEc

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New Here ,
Feb 08, 2022 Feb 08, 2022

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GPU activity in above screencast is caused by recording desktop using NVENC

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Adobe Community Professional ,
Feb 08, 2022 Feb 08, 2022

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Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

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New Here ,
Feb 28, 2022 Feb 28, 2022

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Thank you very much, this was the problem. In the meantime I've changed my microphone and when I set the new miccrophone in Audio Preferences the problem has disappeared. Thank you once more.

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Adobe Community Professional ,
Feb 07, 2022 Feb 07, 2022

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What type of files are you editing?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


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New Here ,
Feb 08, 2022 Feb 08, 2022

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My hardware configuration is as folllows:
CPU: AMD Ryzen 5 2600 Six-Core 3,4 Ghz
RAM: 16 GB
Disks: SSD (System partition and some data) + HDD (rest of data)
Graphics card: NVIDIA GeForce GTX 1660 (not SUPER, not Ti)

 

Movie added to Premiere Elements project is located on SSD drive

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