NVIDIA RTX 2070 SUPER compatibility

New Here ,
Oct 20, 2021 Oct 20, 2021

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Hi,

The english site for GPU accelerated rendering compatibility show that the NVIDIA RTX 2070 SUPER is now supported. Goog news !

https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html

But on the french site, this card is not mentionned !

https://helpx.adobe.com/fr/premiere-elements/using/gpu-acceleration.html#recommended_cards

 

In the general settings, Premiere Elements does not show that my card is active...

Why this difference ?

I use the V19.0 (20211007.daily.2243969) version

I've missed something ??

Can someone help me, please ?

Thanks in advance

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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New Here ,
Oct 21, 2021 Oct 21, 2021

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Hi,

Thanks for your answer.

Am I to understand that only version 2022 can use my graphics card?

Best regards

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Did you not read the entire message that I linked... especially the one marked as the correct answer?

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New Here ,
Oct 21, 2021 Oct 21, 2021

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I haven't tried it yet, but my research suggested that version 2022 fixed the problem.
Is that the case ?
Anyway I will quickly try the solution you suggest.
Thank you.

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New Here ,
Oct 21, 2021 Oct 21, 2021

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My card is already on the list.
Unfortunately in Premiere Elements it is not detected, and it is always the GPU integrated into the motherboard that is activated.
How do I make full use of the GPU of my GeForce RTX 2070 SUPER?

 

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro (and MAYBE Premiere Elements) use the STUDIO driver, not the GAMING driver
-such as (this MAY not be the latest) https://www.nvidia.in/Download/driverResults.aspx/177929/en-in
If you have a laptop you MAY also need to check for a laptop specific nVidia driver

 

You MAY also need an earlier driver, since PrE is "sometimes" only certfied with one specific driver

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