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hi, my version of photoshop premier element 13 is opening (pic 1) , then starting (pic 2) but that's all....
here r my laptop spec :
MATBOOk huawei D14
Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Nvidia Gforce MX 250
any idea plz?
PS : photoshop element is working propely
regards
RV
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What operating system?
photoshop premier element 13
By @Hervoul
Photoshop Elements is the image editor.
Premiere Elements is the video editor.
There is no Photoshop Premiere Elements.
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The MateBook D14 is a Windows 10 computer and that processor allows for an upgrade to Windows 11.
Is yours Windows 10 or Windows 11?
Your computer also may have a 256 gigabyte or 512 gigabyte SSD. Which hard drive do you have and how much free space is on it?
Your i7 processor is a lower end processor but should be enough to run the program for basic HD video editing.
What happens when you attempt to launch Premiere Elements or Photoshop Elements?
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hi, happy new year 2022...
*It's win 10 - VH2
*it's a 512 SSD
*120 GB for Win 10 and 35 left of free space. I have 300 Gb of free space for data...
*photoshop 13 is running without any pb
*and premier element 13 is starting (pic 1) but doesn't run further (pic2)....
thx
PS : sorry for my english, i'm french...
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Are you saying that you only have 35 gigabytes of free space on your C drive?
That is likely why the program is unable to fully open.
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hooo yep....
so, i must allow more space to the program....?
i'll try now, and keep you in touch.
thx
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Hi
Trying now to re-install PE on the 300GB SSD space ....
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I had understood that you must install PE on your C: drive.
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...and i think the proc is unable to fully open the app...
or the GPU may be ....
I saw the full interface during 3 secs approx, then nothing as before...
Grrrrrr.....
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As Steve suggested, you need a larger C drive. The C dive requires room for temp and system files. Installing PE on another drive will likely not fix this issue.
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I didn't notice that your C drive was partitioned.
*120 GB for Win 10 and 35 left of free space
Maybe increasing the Windows partition will help.
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In fact, I'm not sure the value of partitioning that drive at all. Why not use the complete drive? You can always add a second or external drive for your data and media.
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Win C and data D are the SSD of 500 GB
So as you said, i'll try using the complete drive and keeping the "Stockage F" as an external drive...
thx.
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Your C drive has adequate space to install Elements.
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...so apparently the proc is unable to fully open the app...!
or may be the GPU, which is a "little" Gforce (MX250!!!)
In fact i just needed an app to built simple video clip ... i don't need premier element as i used to ...not any more.
i just don't understand what is happening and that's quite annoying...
Thx anyway for trying to help me.
RV