The MateBook D14 is a Windows 10 computer and that processor allows for an upgrade to Windows 11.
Is yours Windows 10 or Windows 11?
Your computer also may have a 256 gigabyte or 512 gigabyte SSD. Which hard drive do you have and how much free space is on it?
Your i7 processor is a lower end processor but should be enough to run the program for basic HD video editing.
What happens when you attempt to launch Premiere Elements or Photoshop Elements?
hi, happy new year 2022...
*It's win 10 - VH2
*it's a 512 SSD
*120 GB for Win 10 and 35 left of free space. I have 300 Gb of free space for data...
*photoshop 13 is running without any pb
*and premier element 13 is starting (pic 1) but doesn't run further (pic2)....
PS : sorry for my english, i'm french...
Are you saying that you only have 35 gigabytes of free space on your C drive?
That is likely why the program is unable to fully open.
so, i must allow more space to the program....?
i'll try now, and keep you in touch.
Trying now to re-install PE on the 300GB SSD space ....
I had understood that you must install PE on your C: drive.
...and i think the proc is unable to fully open the app...
or the GPU may be ....
I saw the full interface during 3 secs approx, then nothing as before...
As Steve suggested, you need a larger C drive. The C dive requires room for temp and system files. Installing PE on another drive will likely not fix this issue.
I didn't notice that your C drive was partitioned.
*120 GB for Win 10 and 35 left of free space
Maybe increasing the Windows partition will help.
In fact, I'm not sure the value of partitioning that drive at all. Why not use the complete drive? You can always add a second or external drive for your data and media.
Win C and data D are the SSD of 500 GB
So as you said, i'll try using the complete drive and keeping the "Stockage F" as an external drive...
Your C drive has adequate space to install Elements.
...so apparently the proc is unable to fully open the app...!
or may be the GPU, which is a "little" Gforce (MX250!!!)
In fact i just needed an app to built simple video clip ... i don't need premier element as i used to ...not any more.
i just don't understand what is happening and that's quite annoying...
Thx anyway for trying to help me.