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PE 2018 AUDIO

New Here ,
Nov 21, 2022 Nov 21, 2022

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Adding Mp4 and getting video but no audio?

 

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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The most common user error is not source patching the track.
Solved by first opening clip in Source Monitor. Then drag/insert into timeline.

source patch.png

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New Here ,
Nov 21, 2022 Nov 21, 2022

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Ann I saw this earlier for Pro.  Does this apply to Elements? Thank You.

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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quote

Ann I saw this earlier for Pro.  Does this apply to Elements? Thank You.


By @SEWERTWO

 

Ah so sorry wrong program: no it does not apply to Elements.

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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Check the Audio Hardware Preferences. Default Audio Input should be set to No Input.

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New Here ,
Nov 22, 2022 Nov 22, 2022

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It is set to No Input and still no audio.  

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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