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PE 2018 blue screens my PC

New Here ,
Feb 17, 2020 Feb 17, 2020

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Ok I am VERY confused with this. I have recently upgraded my gaming PC to quite a high end. My specs are:

 

I9 9900kf @ 5.0ghz

GTX 2070 super 

32gb ram @ 3000mhz

 

 

I went to render a video and watched my temps spike really high and just BSOD everytime i go and render which is very odd for a high end PC, Now I am assuming PE 2018 doesn't have GPU support or is there a way around this to stop my PC from BSOD when rendering ? 

 

Kind regards

TOPICS
Error or problem , Export , Performance

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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It is a guess, but you might try a graphics driver update.  

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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Microsoft's latest operating system is very resilient, and blue screens are virtually unhead of in Windows 10 -- and they're virtually never caused by a bug in a program.

Is your computer an on-the-shelf brand name model or was it custom made? Is your processor over-clocked? Have you tried monitoring your processor's temperature? Overheating  is much more likely to cause blue screening or an operating system crash than something in a program.

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New Here ,
Feb 18, 2020 Feb 18, 2020

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It's a custom made PC and it is overclocked and stable and temps are perfect when streaming and gaming at the same time. I go and render using PE18 and the temps rise like crazy and eventually BSOD. 

 

So it's deffo something to do with PE18 as on the overclock it's had plenty of stress tests and temps didn't ever rise like the render does to my cpu 

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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Another guess:

Try uninstalling and reinstalling Premiere Elements.

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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What type of media are you editing?

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

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New Here ,
Feb 18, 2020 Feb 18, 2020

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58345cf0c0424cbf11bc39a4b2d865b2.png

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New Here ,
Feb 20, 2020 Feb 20, 2020

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I'm assuming this is what your wanting ?

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Community Expert ,
Feb 20, 2020 Feb 20, 2020

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These are some unusual specs. Where is this video from? 1600x900 is not a standard camcorder or phone resolution.

 

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New Here ,
Feb 20, 2020 Feb 20, 2020

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Correct. As I am recording games via OBS studio with that output setting.

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Community Expert ,
Feb 21, 2020 Feb 21, 2020

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That's likely the problem. It's why Premiere Elements is struggling even on your powerful machine.

I'd recommend you try the free trial of CyberLink PowerDirector 18 and see if it works better in this case. PowerDirector is more tolerant of these types of video files.

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