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Pink stripes / pink green video in Elements

New Here ,
Nov 03, 2020 Nov 03, 2020

Just bought Adobe Elements 2020. Started a new project with two film clips from two different Canon Legria cameras. They look perfect when I preview in VLC, but in Elements one video appears with pink stripes, the other one is all pink, with a green reflection in the right corner. 

Happy to receive any helpful tips on this!

Pink_and_green.pngPink_stripes.png

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LEGEND ,
Nov 03, 2020 Nov 03, 2020

You don't say what operating system you're using, but Windows does not often install the newest drivers for your graphics card.

 

Go to the nVidia, AMD and/or Intel sites and install from that site the latest GPU driver. (nVidia's latest is only a few days old.) Restart your computer after. This usually resolves this issue.

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New Here ,
Nov 03, 2020 Nov 03, 2020
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Thanks! I'll try this tomorrow. I'm using Windows 10 Enterprise.

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