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PRE 2018 does not launch

New Here ,
Dec 14, 2019 Dec 14, 2019

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I have Adobe Premiere Elements 2018 and no matter how many times I click on the icon the program won't open. 

 

[Moved from Premiere Pro... Moderator]

[To find a forum for your program please start at https://community.adobe.com/]

 

 

Title edited by Mod

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Error or problem , Performance

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Community Expert ,
Dec 15, 2019 Dec 15, 2019

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Re-install it.  If that doesn't work, you may have a broken or failing computer.  The program runs so well on so many computers, it has to be assumed that it will run if installed on a "healthy" computer.

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Community Expert ,
Dec 15, 2019 Dec 15, 2019

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What operating system?

What is your hard drive setup (how many, what kind, what is on each, and how full)?

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

 

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Adobe Employee ,
Dec 20, 2019 Dec 20, 2019

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Hi there,

 

Thanks for reaching out. I understand that Adobe Premiere Elements does not launch on your computer.

 

Did you try the suggestions provided by the experts above?

Do you get any error when the application fails to launch?

Has the application ever worked fine?

 

Let us know.

 

Thanks,

Shivangi

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