Premeir Elements 2023 not detecting Sony DCR-TRV 520

[Daniel32638046lohh]

Just installed new IEEE 1394 card to my new Dell XPS 8950.  It is recognized in Device Manager.  My Sony DCR-TRV 520 Handicam is also recognized in D.M.  All firmware and Windows updates are fresh.  Other free programs recognize the camera and allow Firewire captures.  I don't understand why Premeir Elements 2023 is not detecting the camera. 

[Ann Bens]

I have to disappoint you but capturing from tape camera's has been removed since I think it was Elements 2013.

You will have to use one of the old free program and then import into Elements 2023.

[Daniel32638046lohh · Accepted solution]

Hello Ann.  I have just replied to Bill that I have now discovered Adobe has removed the ability to burn videos to DVD.  Am I mistaken?  

[Bill Sprague · Accepted solution]

If your primary purpose was to capture and Premiere Elements won't do it, you can get a refund for up to 30 days from purchase (if you bought via download direct from Adobe).

[Daniel32638046lohh]

Bill, Thanks for your reply...very disappointing information.  I have now discovered that Premeir no longer supports the burning of videos to DVDs.  Am I mistaken?  Is thid true?  If so I will definitely persue a complete refund.

[Bill Sprague]

Yes, it is true that burning of DVDs and Blu-Rays has been removed.