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Premier 2022 Video editor will not load

New Here ,
Feb 27, 2022 Feb 27, 2022

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I have adobe premier elements 2022.  The organizer loads and runs. The editor loads and runs. The video editor does not load. No error message. Nothing. Windows 10. Nvidea GeoForce GT 730 graphics card.  It worked once, then never again. I have downloaded and reinstalled the software

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Error or problem , Freeze or hang

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Community Expert ,
Feb 27, 2022 Feb 27, 2022

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>Nvidea GeoForce GT 730

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro (and MAYBE Premiere Elements) use the STUDIO driver, not the GAMING driver
If you have a laptop you MAY also need to check for a laptop specific nVidia driver

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Community Expert ,
Feb 27, 2022 Feb 27, 2022

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I have adobe premier elements 2022.  The organizer loads and runs. The editor loads and runs. The video editor does not load.


By @JustinStuck

Do you mean that the Photoshop Elements editor runs, but the Premiere Elements Editor doesn't?

Did you purchase both programs and install with two different serial numbers? (Don't post the serial numbers here on this public forum)

 

If you only entered a serial number for Photoshop Elements, your Premiere Elements trial may have expired.

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Community Expert ,
Feb 27, 2022 Feb 27, 2022

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Because it is a new, paid for program you can get full online support.  Adobe techs can remotely run your computer and should be able to solve your unusual issue.  

 

https://helpx.adobe.com/contact.html?rghtup=autoOpen

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