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Premier 2023 Artistic Effect Provence Disabled

New Here ,
Jun 05, 2023 Jun 05, 2023

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In the artistic effects, the Provence effect is always disabled.  Only that one.  When I drag it to a clip I get a red cicle with a diagonal line (not allowed icon)..  Anyone know why that one doesn't work?

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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I checked my Windows computer and it works on an H.264, 4K30 MP4 file.   Can you describe more detail of your situation.

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