Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premier elements 15 crashes every time i drag a video clip to the timeline. (Mac Catalina) Ideas?

Guest
Mar 16, 2020 Mar 16, 2020

It previously worked, but I havent used it in over a year.

 

249
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 17, 2020 Mar 17, 2020

Catalina was released in October. Has it worked since your new OS?

 

What is the format of your video and what model of camcorder was it shot on? Have you been able to edit video from this device on version 15? 

 

Any other specs you can offer re your computer can be helpful. The more details you can give us, the more likely we can help.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 17, 2020 Mar 17, 2020
This is my first video since Catalina. The video footage is mpeg2, which is
the same format and recorded with the same Sony camcorder as all of the
previous footage that I successfully used with this software.
I finally gave in and converted all of the footage to .mov format, and
it is working. Is there a better way?
Thanks!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 17, 2020 Mar 17, 2020
LATEST

You can try uninstalling and reinstalling the program. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines