cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Premier Elements 15 -

Leonard2465480284y9
New Here ,
May 30, 2022 May 30, 2022

Hallo! Ich habe premier elements 15 -  und nutze es selten - jetzt wollte ich es nutzen, aber es heißt, dass ich noch auf anderen Computern angemeldet sei. Auf diesen alten Computer habe ich allerdings keinen Zugriff mehr. Online sehe ich keine Computer in denen ich angemeldet bin und kann mich entsprechend auch nicht abmelden. Was kann ich tun?

 

Vielen Dank!

TOPICS
Error or problem
94
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
Steve Grisetti
LEGEND ,
May 30, 2022 May 30, 2022

Contact Adobe Customer Care via Chat. They will fix this for you.

https://helpx.adobe.com/contact/what-contact-options.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
John T Smith Community Expert
Community Expert ,
May 30, 2022 May 30, 2022
LATEST

(this is the ONLY support Adobe still offers for old programs)
When you can't properly deactivate a serial number... use the link Steve provided
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Get Started
System Requirements for Premiere Elements
Open in a new window
How to buy Adobe Premiere Elements 2020?
Open in a new window
User Guide
Open in a new window
Download and Install
Open in a new window
Learn
Open in a new window
Troubleshooting
Playback Issues
Open in a new window
Knowledge Base Articles
Supported devices
Open in a new window
Supported file formats
Open in a new window
Workspace basics
Open in a new window
Preference file locations
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices