Premier Elements 2022 Reload (2nd copy) question

New Here ,
Jan 29, 2022 Jan 29, 2022

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The new computer I purchased for previous software install was not up to the task of editing 4K video. I returned the it and upgraded to a more capable platform. Where do I go to download a no charge second copy?

 

Thanks,

Barry

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Adobe Community Professional ,
Jan 29, 2022 Jan 29, 2022

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If you purchased it from Adobe and registered it, log in to your Adobe account.

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New Here ,
Jan 29, 2022 Jan 29, 2022

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I purchased it from Adobe but I don't remember any registration process. I have have logged into my account. Where to next?

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Adobe Community Professional ,
Jan 29, 2022 Jan 29, 2022

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You have to find your serial number.  It should be in your Adobe account.  It should also have been with your initial purchase whether boxed or downloaded.    Without the serial number you have nothing. 

Once you find the serial number, you can go to this link. 

 

https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html?promoid=D4P81Y6G&mv=oth...

 

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New Here ,
Jan 29, 2022 Jan 29, 2022

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Thank you for the link and assistance,

I'm back on my feet!

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Adobe Community Professional ,
Jan 29, 2022 Jan 29, 2022

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I hope you UN-installed so your serial number activation was released

 

Download the 'trial' and enter your serial number to activate

https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html

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Adobe Community Professional ,
Jan 29, 2022 Jan 29, 2022

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If you registered the product when you installed it on your other computer, you can download the program and access your serial number by logging into your account at Adobe.com. Click on your avatar or photo in the upper right of the home page and select View Account. On the page that opens, select the Plans and Payments tab at the top of the page and, from the sub-menu, select Products.

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