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Premier Elements 9 does not load .m2ts files

New Here ,
Mar 31, 2022 Mar 31, 2022

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I am using Premier Elements 9 on Windows 10 - and getting the following error while loading a .m2ts file:

     This type of file is not supported, or the required codec is not installed.

 

So I attempted to download Premiere Elements 9.0.1 Updater, but received the following message:

     There was an error downloading this update. Please quit and try again later.

 

Could anyone offer advice please?

 

[Mod: Move to the Premiere Elements forum]

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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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Premiere Elements 9 doesn't support .m2ts.

It was not supported in Premiere Elements until version 10.

 

Convert the files to mp4.

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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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According to the manual it does support m2ts, mts and m2t.

Make sure Quicktime is installed.

 

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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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My start with Premiere Elements was with version 9.  I had a brand new, then state of the art, Pansonic SDT750 camcorder that recorded 1090p/AVCD/.mt2s.   It is a big if, but I think I remember that I had to trick it by setting up projects with half the frame rate.  I had Quicktime installed.  It worked on a Windows laptop.  

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New Here ,
Mar 31, 2022 Mar 31, 2022

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I have installed Quicktime and then tried to import m2ts or .MOV files.

I have found that I am getting the 'file is not supported' error if I attempt to load ANY file including jpeg files

 

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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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Stuarte,

 

Version 9 is so old by computer standards, it is going to be nearly impossible to help guess what to do to help you.  The operating system environment has changed and none of the support files are available from Adobe servers.   There may not be a way to fix this for you.   

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New Here ,
Apr 01, 2022 Apr 01, 2022

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Thank you Bill. I have come to the same conclusion

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