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Premiere 12 full license became unusable, because of disabled server? What to do?

New Here ,
Feb 02, 2021 Feb 02, 2021

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I have been using Premiere 12 for years.
After reinstalling Win 7 Premiere wants a key to rander. The program could be installed,
Serial number everything in order.
According to the license agreement, this license is unlimited. How do I get back to a working Premiere.
Premiere 21 is not an option because I use drivers for a large printer only installable to Win 7.
What can I do?
The service says that the server for a login is switched off.

Thanks for help

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Error or problem , Export , FAQ , Feature request , User interface or workspaces

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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>service says that the server for a login is switched off

 

In that case there nothing anyone, not even Adobe support, will be able to do

 

You might check at Microsoft to find out if it is possible to set up a dual boot operation on your computer, so you have the choice of starting in Win7 or Win10

 

Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find information on startup options

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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New Here ,
Feb 02, 2021 Feb 02, 2021

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Thanks for the suggestion.
My photo work computer will only have Win 7 installed.
I will switch to another video program.
Thanks again for your help.

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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If you are going to only have Win7, good luck finding another program

Win7 is dead https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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Did it say that the server was shut down or did you just have problems connecting?

If you got an error message, exactly what did it say?

Did you try a different browser?

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New Here ,
Feb 03, 2021 Feb 03, 2021

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Hello
It was said that the servers were shut down.
I also tried it on a Win10 machine,
it comes Error 404, for the from Premiere 12 announced
address.

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Community Expert ,
Feb 03, 2021 Feb 03, 2021

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New Here ,
Feb 03, 2021 Feb 03, 2021

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That's a whole other problem.
But thank you.

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New Here ,
Feb 11, 2021 Feb 11, 2021

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I am now working my way into Davinci 15. (Win7)
Thank you for your interest.
The support has asked by mail
and then suddenly left without answers.
My problem was a line violation
and not a software problem.
Thank you.

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Adobe Employee ,
Feb 15, 2021 Feb 15, 2021

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Please share the screenshot of the error that you are getting.

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New Here ,
Feb 15, 2021 Feb 15, 2021

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I am now working with Davinci Resolve.
My problem is solved.
Thank you for your interest.

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