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Premiere Elements 10 can't import MP4 file

New Here ,
Sep 11, 2020 Sep 11, 2020

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I have Premier Elements 10 and I wanted to import an MP4 file.  The MP4 was created using VHS Capture software called Elgato Video Capture.  Now I'd like to edit the file, but for some reason it won't import into Premiere Elements 10.

Any help and advice will be appreciated

 

Kind regards

Dave

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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Elgato is notorious for using codecs video editors struggle with.

There are better options for capturing from your screen, but if you're intent on using the Elgato, your best bet -- especially for a version as old as version 10 -- is to convert the file into a more tranditional MP4 codec using the free download Handbrake.

 

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Hi Steve

Thanks for your very quick reply.  I purchased Elgato only a few days ago and it worked well until I tried to import the MP4.  I have VHS tapes of family movies to edit, so I'll try Handbrake as you suggest and I'll let you know how it goes.

 

I know I'm still using a very old Premiere Elements, but as it stands it still satisfies my basic needs.  Would the latest version work with Elgato, or will I still need Handbrake?  Maybe it's time to consider an upgrade if there are other benefits...

 

Kind regards

Dave

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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An upgrade would not likely solve your problems. Switching to a different video capture device and software would.

Delgato is simply not a good choice if you plan to edit your captured video in Premiere Elements.

 

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Thanks Steve!
Handbrake created a new file which was an M4V which incidentally was much smaller.  The original MP4 was 2.3gb and the M4V file was just under 1gb.
Delgato was easy to use, but yes there does seem to be a limitation as you say and I do need to edit all recordings, because after editing I'm copying them to DVDs and then creating MP4 files.

They are old family vacations from the 1980s and 90s recorded on a VHS camcorder as well as children's birthday parties.  Many of the children now have children of their own, so it's important I complete this project.  So it seems if I keep Delgato, I must "Handbrake" the recordings before importing into Premiere Elements.

As another thought, as I only bought Delgato earlier this week I could consider returning it if you feel another method might be just as easy.

Thanks for your help and advice. It's very much appreciated.

 

 

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New Here ,
Sep 12, 2020 Sep 12, 2020

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I have hit another problem.  I did import the file converted by Handbrake, but when I edited and created the DVD there was no sound.  I'm trying again, just in case I made a mistake.

 

You said there are better options for capturing, so now I'm thinking of returning Elgato for a refund.  I have only had it for a few days.

 

What would you reccomend?  Hopefully the result can be imported into Premiere Elements v10

 

Kind regards

Dave

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Community Expert ,
Sep 12, 2020 Sep 12, 2020

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Please see the tutorial I linked you to above for my recommendation.

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New Here ,
Sep 12, 2020 Sep 12, 2020

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Thank you.  I missed that tutorial.  Okay, my decision is made.  Elgato will be returned for a refund as you rightly said it's unsuitable for my requirements.  I'm so glad I met you in here, because I didn't have the knowledge...until now  🙂

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New Here ,
Sep 13, 2020 Sep 13, 2020

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Sorry, me again.  I tried looking on Amazon for Diamond DC500 but it seems that it's no longer available.  Is there another Capture device you could recommend?

 

Having said that, if I'm right in my assumption is it reasonable for me to assume I could buy  any video capture device and then use Pot Player software with it and then be able to import into Premiere Elements?

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Community Expert ,
Sep 13, 2020 Sep 13, 2020

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It's also available on eBay, where you might save a buck or two on a used one.

https://www.amazon.com/Diamond-VC500-digital-converter-Software/dp/B000VM60I8/ref=sr_1_3?crid=1GUF5G...

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New Here ,
Sep 13, 2020 Sep 13, 2020

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Okay, I just bought one on eBay for GBP 23.00 which is about $30

I'll also download Pot Player as you suggested.

 

I'll also get just over $100 refunded by returning Elgato, so this is a great result

 

Thanks again for your help and superb advice

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New Here ,
Sep 15, 2020 Sep 15, 2020

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Hi Steve

Diamond VC500 received this morning and installed PowerDirector 12 which seems ok.

 

I have now downloaded and installed Pot Player and I followed the advice in your Youtube tutorial.  What I'm not clear about is how to configure Pot Player so it picks up the video, because even though the video is playing, nothing shows up on the PotPlayer preview screen.

So I'm another step forward and would appreciate your advice on this setup.

 

Thanks

Dave

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