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Premiere Elements 13 not responding shortly after launch.

Guest
Dec 01, 2016 Dec 01, 2016

I have Premiere elements 13 on my computer and it used to work fine.  I launched Photoshop elements 13 fine, but when premiere starts to load up the editor is stops responding and crashes.  I've tried uninstalling and reinstalling, but it doesn't change.  I did previously have windows 7 when I installed the full elements package, but I tried a solution that I found regarding upgrading to windows 7, but that didn't work either.  I could keep looking through pages and pages of posts about solutions, but I don't have the time to do that, and I'd like to be able to use premier elements 13 because I don't have nearly enough money to upgrade to the newer 15.  Here are my system specs, if anyone can help it'd be much appreciated.

DXDIAG.png

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