Hi, I have Elements installed on an Acer windows 10 laptop – I tried to open Premier Elements today but it won’t open --- However, the photoshop option does open as it should. There is no error or any feedback when the video editor won't open ---it just does nothing after clicking on it, no spalsh screen no anything. My Premier did work on this computer but I have not tried to open it in several months so I am not sure when it stopped working or why
I tried a combination of 2 of the suggestions and the problem seems fixed
It did NOT seem like my issue was a permissions issue because both the photo editor and the organizer opened and function as they should.
But I was wrong - after the following steps - Premier opened and asked for serial number
Close Photoshop Elements Open the Run dialog box (Windows key+R) Type in %appdata% and click OK Open the Adobe folder Delete the Adobe PCD folder Delete the SLData folder Restart the computer and then launch Photoshop Elements This by itself did NOT fix the issue – But adding the following steps and rebooting did work
Rename the below folder and try to launch the Editor using Elements Home: Folder to rename: 1) C:\ProgramData\Adobe\SLStore 2) C:\Users\username\AppData\Roaming\Adobe\SLData
Then – start Premiere by going to C:\Program Files\Adobe\Photoshop Elements 2018 And clicking on PhotoshopElementsEditor.exe (right-click it and "run as administrator") This error is generally encountered when the permissions are not correctly set for folders related to licensing. A window should pop up requiring you to login to your Adobe account